A New Era in Hospitality Operations: Why We Invested in Cendra
Although the hospitality industry has undergone significant digitalization in recent years, operational workflows are still largely driven by legacy habits. As platforms such as booking channels and the PMS ecosystem have scaled, the operational workload has expanded at the same pace. For short-term rental operators in particular, guest messaging, maintenance coordination, pricing decisions, and day-to-day operations have gradually become both resource-intensive and costly.